TRCSi will support and provide guidance and will help your IT personnel through the process to identify any change-resistant, challenges and what is required in order to support them through the transition and changes to Microsoft Cloud Services to drive the project to a complete success.
TRCSi will provide a basic network readiness assessment of your current network infrastructure. TRCSi can also provide an in-depth network assessment of your current network. Our engineers and technical personnel can provide a complete, in-depth picture. Our team can review and provide assessments, consider your existing infrastructure, examine user case scenarios and actionable roadmap.

Optimization

⦁ Identify areas that may need further support.
⦁ Gather data on which users and groups are collaborating within MS Teams to see the adoption and encourage specific user behaviour.
⦁ Provide tips and support directly to end-users via chat functionality within Teams.
⦁ Provide Intelligent training to using a variety of media on MS collaboration.

Strategic consulting services to ensure your end-to-end project is successful.
At every step of the process, TRCSi personnel will be there to help with the process and during the transformation from design and deployment to ongoing support.
Like any new technology adoption and utilization, there is always continuous improvement and transformation. TRCSi helps to create that one Microsoft Modern Workplace to ensure success with our hands-on with full Professional Services approach.
TRCSi Consulting services
Strategic consulting services delivered by our certified professional consultants
⦁ Understanding your Business and Mapping
⦁ Understanding Strategic direction proving support
⦁ Deliverable and expectations
⦁ Site and environment Readiness
⦁ Roadmap Planning
Professional Services
⦁ Onboarding and licenses
⦁ Systems Deployment

⦁ Various applications Deployment
⦁ Integration services
⦁ Migration Services
⦁ VoIP Readiness review and assessment
⦁ Network and infrastructure review
⦁ Voice and telephony services
⦁ Stretchered cabling
⦁ WIFI deployment
⦁ Firewall and network protection

TRCSi Support
We provide and have friendly & courteous customer service representatives and technical personnel ready to answer your calls.
TRCSi provide to our customers 2 Hour Emergency Response to address any emergency situations deemed to be priority and require immediate response. We are here for you when you need us the most!
TRCSi is always open! We provide 24 x 7 x 365 access service or support to address any emergencies that you may have.
TRCSi have Knowledgeable Technicians and personnel including customer service people that are fully certified.
TRCSi provide live help and live technical support
TRCSi have accessible FTP site, download manuals, user guides & more.